At LeConte Rue, every piece in our collection is thoughtfully selected to bring beauty, character, and distinction into your home. We want you to feel confident in your selections and are committed to making your shopping experience as seamless as possible.

Returns

We understand that sometimes a piece may not be quite right for your space. If you are not completely satisfied with your purchase, you may request a return within 10 days of delivery.

To be eligible for a return:

• Items must be unused, in their original condition, and returned with all original packaging.

• Return requests must be initiated within 10 days of the confirmed delivery date.

• Customers are responsible for all return shipping costs.

How to Initiate a Return

To begin a return, please email support@leconterue.com with your order number and the item(s) you wish to return.

Our customer care team will provide return instructions and the appropriate shipping address.

Please do not send items back without first contacting our team.

Refunds

Once your return is received and inspected, we will notify you of its approval status.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Original shipping charges and return shipping costs are non-refundable, except where required by law.

Damaged or Broken Items

Every piece deserves to arrive as beautifully as intended. If your order arrives broken or damaged, we will make it right.

Please email support@leconterue.com with:

• Your order number

• Clear photographs of the damaged item

• Photographs of the original packaging, including the shipping box and protective materials

Once the damage has been reviewed and confirmed, we will offer your choice of a full refund or replacement, subject to product availability.

There will be no additional shipping charges for approved replacements of damaged items.

We recommend retaining all original packaging until your claim has been resolved.

Questions or Assistance

For questions regarding returns, refunds, or damaged merchandise, please contact our customer care team at support@leconterue.com.

We appreciate the opportunity to be part of your home and are committed to providing thoughtful service at every step.

LeConte Rue
A World Collected Well.